Hex Mobile Mechanics was founded in 2010 with a simple mission: to provide high-quality, convenient car repair services that put the customer first. Our founder, Kevin Smith, had over 15 years of experience working in traditional auto repair shops but was frustrated by the lack of flexibility and customer focus in the industry.
After experiencing firsthand the inconvenience of taking his own car to a repair shop - waiting hours, arranging transportation, and dealing with unexpected delays - Kevin decided there had to be a better way. He envisioned a mobile mechanic service that would bring the repair shop to the customer, offering greater convenience, transparency, and value.
Starting with just one van and a handful of tools, Kevin began offering basic car repairs and maintenance services to friends and family in Melbourne. Word quickly spread about his reliable, honest, and convenient service, and soon he was overwhelmed with requests from customers across the city.
Today, Hex Mobile Mechanics has grown into a team of over 25 skilled mechanics, serving customers throughout Melbourne and beyond. We've expanded our services to include everything from routine maintenance to complex engine repairs, all while maintaining the same commitment to quality, convenience, and customer satisfaction that Kevin established from the very beginning.
13+ Years of Excellence
At Hex Mobile Mechanics, we're guided by a set of core values that define who we are and how we do business.
"To provide convenient, high-quality automotive services that exceed our customers' expectations while maintaining the highest standards of integrity and professionalism."
We put our customers first in everything we do. We listen to their needs, provide transparent communication, and go above and beyond to ensure their satisfaction.
We believe in honesty, transparency, and doing the right thing, even when no one is looking. We provide accurate diagnoses, fair pricing, and quality workmanship.
We're constantly looking for ways to improve our services and exceed customer expectations. We invest in the latest technology and training to stay ahead of the curve.
We're committed to providing the highest quality workmanship and using only the best parts and materials. We stand behind our work with a comprehensive warranty.
We believe that teamwork makes the dream work. We foster a collaborative environment where everyone works together to achieve our common goals and serve our customers.
We're proud to be part of the Melbourne community and are committed to giving back. We support local charities and organizations and strive to make a positive impact.
Join thousands of satisfied customers who trust us with their car maintenance and repair needs.
